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Urgent! Domestic Customer Service Officer(BKK) - Global Company Job Opening In Bangkok – Now Hiring Michael Page

Domestic Customer Service Officer(BKK) Global Company

Domestic Customer Service Officer(BKK) - Global Company



Job description

  • Over 3 years experience in Sales and Logistics support
  • Good English communication skills

About Our Client

Our client is a Global Paper Trading Manufacturing company, proven specialisation as the largest paper trading company in the world.

They are now expanding the team in each local office and optimise the work efficiency.

Job Description

  • Responding to customer service issues in a timely manner.
  • Advanced troubleshooting and multi-tasking skills.
  • Responsible for the operation of order management for the assigned customers/ product lines and or categories and ensure that the delivered services meet up with customer's expectations.
  • Ensure meaningful professional development occurs for the team members to enable them to be high performers in their roles and / or able to develop career path throughout the organisation.
  • Maintain business relationship and contacts with the key customers.
  • Coordination of sales, responsible for sales paper work and documents and input customer orders received from Sales team to Warehouse.
  • Manage Sales order, Tax invoice and Billing to support organisation.
  • Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
  • Prepare documentation and reports on routine customer correspondence for future reference purpose.

The Successful Applicant

  • Bachelor degree in any fields.
  • Having at least 3 years working experience in Customer service or Sales support.
  • Good command in English both spoken and written.
  • Experience in Domestics sales and delivery.
  • Good at analytical thinking, can-do attitude, customer focus, can work under pressure, problem solving.
  • Strong interpersonal skill.
  • Excellent multitasking skills.

What's on Offer

  • Base Salary
  • Bonus
  • Global Organisation


Required Skill Profession

Other General



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